How to Fix Brother HL-L6200DW Laser Printer Not Printing? (Complete Steps)
- Karen Boccino
- 1 day ago
- 5 min read
Last week, my colleague called me in frustration because his Brother HL-L6200DW laser printer was not printing. He had an urgent report due — the document was ready, but the printer refused to print. After several attempts, we discovered that it wasn’t a serious hardware fault; instead, the issue was caused by temporary glitches and incorrect settings. We tried plenty of solutions to fix the problem, and they worked. So if you’re facing a similar issue, don’t worry — I am going to share some practical fixes to help you get your Brother HL-L6200DW printer working again.
Common Reasons Why Your Brother Printer Isn’t Printing
Before you dive into the detailed solutions, it’s important to understand what could be stopping your printer from printing. Some common issues include:
Printer set to offline
Printer not selected as default
Print queue errors
Wrong printer chosen
Low or empty toner
Paper jams or dirty rollers
Outdated or corrupted drivers
6 Ways to Fix Brother HL-L6200DW Printer Not Printing Issue
The following solutions cover the most common problems that can stop your printer from printing. You can go through them one by one until your printer starts working again.
Solution 1: Check Printer Connection and Settings
Connection problems are one of the most frequent reasons a printer doesn’t respond. Verifying cables, Wi-Fi, and basic settings can quickly resolve this issue.
Step 1: Check the printer’s display for any error messages like Paper Jam or Toner Empty and resolve them first.
Step 2: Power on your printer by pressing the power button, and make sure it is not in sleep mode.
Step 3: To verify the wired and wireless connection, follow the instructions below:
If you’re using a USB cable, unplug the cables from both sides, wait a few seconds, and then reconnect them. Then, reconnect it again. If it doesn’t work, try a different USB port or cable to resolve the problem.
If you’re using Wi-Fi, make sure to connect your printer to the correct network and have a strong signal.
Step 4: Print a network configuration report to verify the connection.
Solution 2: Restart Printer and Computer
Restarting the devices often resolves some temporary glitches and minor communications errors.
Step 1: Turn off both your printer and computer.
Step 2: Wait for 30 seconds.
Step 3: Now, restart them again.
Solution 3: Clear the Print Queue
Clearing or resetting the print queue makes sure your printer receives fresh commands. It can be done with two methods: either by canceling documents from the print queue or restarting the print spooler service.
Method 1: Cancel Documents From Printer Queue
For Windows
Go to your system’s Control Panel and then Devices and Printers.
From there, right-click on your printer and select See what’s printing.
After that, choose Printer and Cancel All Documents.
Confirm the action by clicking Yes.
For Mac
Click the Apple menu in the top-right corner and select System Settings or System Preferences, depending on your Mac version.
Then, click on Printers & Scanners in the sidebar.
Select your product from the list on the right.
Click the Open Print Queue button.
Within the queue window that appears, you will see a list of print jobs and delete any stuck print jobs.
Helpful Tip: If the queue is completely stuck, restart your operating system, either Mac or Windows, then try again.
Method 2: Restart Printer Spooler Service
Step 1: First, press the Windows key + R key and open the Run dialog box.
Step 2: Then, type services.msc to open the Services window. Press Enter.
Step 3: Find Print Spooler in the list, right-click it, and select Stop.
Step 4: Next, open File Explorer and navigate to the C:\Windows\System32\spool\PRINTERS folder.
Step 5: Delete all the files within the folder.
Step 6: Return to the Services window, right-click on Print Spooler, and select Start.
Step 7: Restart your operating system to ensure the changes take effect.
Solution 4: Update or Reinstall Drivers
Outdated or corrupted drivers prevent your printer from working properly. Installing the latest driver often resolves printing failures.
Step 1: Go to your regional Brother support website, support.brother.com.
Step 2: After that, use the search bar to find your specific printer model.
Step 3: On your model support page, find and click the Downloads or Driver & Software section.
Step 4: Select the Full Driver & Software Package for your operating system and then download the latest version.
Step 5: Follow the installation instructions and restart your computer.
Step 6: View the license agreement and then click Agree to EULA & Download.
Solution 5: Set Brother Printer as Default
It might be possible that you have selected the wrong printer and set it as the default, which may send your documents elsewhere. Setting the Brother printer as the default printing device ensures it receives all print jobs.
Step 1: First, you have to press the Start button and select Settings.
Step 2: After that, select the Bluetooth & devices section and click Printers & scanners.
Step 3: Find your Brother HL-L6200DW printer model within the list and click on it.
Step 4: Under the printer’s name, make sure the option “Let Windows manage my default printer” is switched off.
Step 5: Select the Set as default printer option. A check mark will appear on the printer’s icon, indicating it’s now the default.
Solution 6: Turn Off the Use Printer Offline Mode
When a printer is set to “Use Printer Offline”, it won’t respond to print requests. Disabling this mode brings your printer back online and ready to print.
Step 1: Open Control Panel or Settings on Windows and go to Devices and Printers.
Step 2: Then, right-click on your Brother printer’s icon.
Step 3: Choose the option See what’s printing.
Step 4: In the printer queue window that appears, click the Printer menu.
Step 5: Uncheck the option “Use Printer Offline.”
After disabling the offline mode, don’t forget to restart both your computer and printer for the changes to take effect.
Frequently Asked Questions
How Do I Factory Reset My Brother HL-L6200DW Printer?
Follow the instructions in the section below to perform a factory reset on your printer:
First, turn on your Brother printer.
Then, go to your printer’s touchscreen and tap the Menu button.
Using the arrow button, click on the Settings or Machine Info option and press OK.
Choose the Reset Menu button.
After that, click the Factory Reset option and press OK.
Confirm the reset, and the printer will then restart, restoring all settings to their factory defaults.
Why Is My Brother HL-L6200DW Printer Connected but Not Printing?
To get your printer printing again, follow these steps:
Turn off the printer, unplug it for 30 seconds, then turn it back on.
Ensure your printer is turned on and displays no error messages, such as Paper Jam or Toner Empty.
Check your wired or wireless connection to ensure it is connected securely.
Try clearing the print queue.
Make sure your printer is set as the default printer.
If nothing goes well even after following the above steps, uninstall and then reinstall the printer driver.
Does Low Toner Stop Brother Printer From Printing?
No, a “low toner” warning from a Brother laser printer doesn’t stop printing immediately. It’s a warning to replace the cartridge, but you can usually continue printing with lower quality until the toner runs out or the printer displays “Replace Toner”. You should always have a replacement cartridge ready for when the quality becomes unacceptable or the printer stops working altogether.
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